Taking a Proactive Approach to
​Conflict since 1993

For over 25 years Space Training has provided people with the tools to more effectively manage their emotional state, work with people who present behaviours that are challenging and find ways to de-escalate situations when people who receive services are distressed, frustrated or angry.

​Our team of experienced, certified trainers and consultants will work with you to develop your team’s resilience, help them to understand their own emotional triggers and provide them with practical tools to build better working relationships with your customers, clients or people who access your services.

We recognise the uniqueness of each organisation, team and team member therefore our exclusive training programme 'A Proactive Approach to Conflict' is tailored to your specific needs, industry and client group.

Our core goals are to help you to:
+ Raise your team’s morale
+ Reduce the risks that your team face
+ Reduce your levels of absenteeism, staff turnover and employee ‘burnout’
+ Promote better relationships between those people delivering and those people receiving your services.

We draw upon our own personal experiences along with the very best research and publications to bring your team ideas and principles that are tried and tested. Our conflict training provides practical tools that your team can apply immediately and adapt to their own personal communication style and your organisation policies, procedures and agreed ways of working.

Our training is interactive and energising; our goal is to give your team a positive experience and really feel that they were able to voice their concerns as well as their suggestions. The best solutions are often developed from within the team, our goal is to facilitate and positively steer this process.

We recognise that on some occasions the conflict is within the team itself. Therefore our  'A Proactive Approach to Conflict' training programme can also be delivered with this focus; helping you to reduce conflict within the team and thereby increasing staff morale, communication and productivity.

It would be great to talk with you about your current situation and how our unique programmes can address your needs.
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Call us for free on 0800 772 0373 for a no-obligation conversation.

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A Proactive Approach to Conflict Programmes

One Day Course

Our one-day conflict awareness programme helps delegates to develop insight into the reasons why we may encounter conflict and what we can do to create harmonious relationships.
​Click here to learn more.

Two Day Course

Our two-day prevention and awareness programme focuses on developing strategies for positive behaviour support and includes physical redirection and breakaway techniques.
​Click here to learn more.

Three Day Course

Our all-encompassing three-day safety, prevention and awareness programme includes non-aggressive practical responses (also known as physical interventions).
​Click here to learn more.